Terms and conditions

1. LEGAL STATUS
   By accessing or utilising our services, you acknowledge that you are at least 18 years old and have the legal capacity to enter into a binding contract. Our website is operated by Tombola Ltd., a company registered under the laws of England and Wales.

2. REGISTRATION AND LOGIN PROCESS
   To register for an account with us, please follow these steps:

   1. Visit our website.
   2. Click on the 'Join Now' button.
   3. Fill in the required information, including your email address, password, name and address.
   4. Accept our Terms and Conditions by ticking the relevant box.
   5. Verify your email address.

You must only register for one account per person, household or IP address. We reserve the right to refuse registration at any time without explanation.

To comply with anti-money laundering regulations, we may require you to verify your identity before making withdrawals from your account. This verification process includes providing identification documents as requested by us.

Your account will be activated immediately after email verification, allowing you to access our services.

3. GAMES AND SOFTWARE PROVIDERS
   Our website features a range of games provided by proprietary software and licensed third-party providers, including NetEnt, Playtech and Eyecon. We reserve the right to alter or remove any game from our platform at any time without notice.

We offer three main categories of games:

• Bingo (75/80/90-ball)
• Slots
• Arcade

4. BONUSES AND PROMOTIONS
   Our website offers various bonuses and promotions to its customers, including welcome bonuses, daily deposit matches, free spins and happy hours.

• Eligibility: This offer is exclusive to new players who register on our platform.
• Minimum Deposit: £25
• Bonus Amount: 200% of the initial deposit up to a maximum of £50.
• Wagering Requirements: The bonus must be wagered ten (10) times before withdrawal.

All bonuses will expire seven days after they are credited, unless otherwise specified in our promotional terms and conditions.

5. VIP AND LOYALTY PROGRAM
   Our loyalty program rewards customers for their continued play by awarding points redeemable for bonuses or other benefits. Points can be earned at a rate of one (1) point per £10 wagered.

Your tier will update automatically based on your earnings, but you may also manually request a tier upgrade via our support team.

6. PAYMENT METHODS AND BANKING TERMS
   We offer various payment methods for deposits and withdrawals, including Visa/Mastercard, PayPal, Paysafe Card and more.

You can set daily deposit limits between £10 to £200 per day.

7. KEY TERMS AND CONDITIONS

   • BONUS TERMS: The minimum wagering requirement is ten (10) times the bonus amount for bingo games.
   • DEPOSIT LIMITS: A minimum of £10 and a maximum of £20,000 can be deposited daily.
   • WITHDRAWAL LIMITS: A minimum of £10 and a maximum of £20,000 can be withdrawn at any one time.

8. MOBILE AND TECHNICAL FEATURES
   Our mobile app is available for both iOS and Android devices. You can access our website via the app or directly through your web browser.

The process of registering an account on our mobile platform is identical to that used on our desktop site.

9. SECURITY AND FAIR PLAY
   We employ 256-bit SSL encryption provided by Cloudflare for secure data transmission and protection of player information.

10. RESPONSIBLE GAMBLING FEATURES
    To ensure responsible gaming practices, we offer tools such as:

    • Deposit limits
    • Timeouts (24 hours to six weeks)
    • Permanent self-exclusion

11. ADVANTAGES AND DISADVANTAGES
    Advantages: Huge welcome bonus, high RTP games, fast payouts and UKGC licensing. Disadvantages: Bingo-only bonuses for new players and limited slot options.

12. GENERAL CASINO INFORMATION

    • Website launched in 2006
    • Operator: Tombola Ltd., based in Sunderland, England
    • Supported languages: English
    • Accepted countries: Primarily the United Kingdom
    • Restricted countries: US, Australia, Spain (non-UKGC)