Privacy Policy

At Tombola.co.uk (hereinafter referred to as "we" or "us"), we value your trust and understand that you expect a high level of confidentiality when using our services. This Privacy Policy outlines how we collect, use, and protect your personal information.

We may collect various types of data, including:

• Information provided during registration: name, address, email, password
• Payment details for transactions (including credit card numbers)
• Details about your gameplay, such as games played, bets placed, wins or losses

Your information is collected to facilitate the following purposes:

• Processing deposits and withdrawals
• Providing access to our services and products
• Personalizing offers based on individual player behavior and preferences
• Maintaining records for regulatory compliance (as required by UKGC)

We may use third-party vendors to manage our online transactions, customer support interactions, or other tasks related to the operation of the service. However, we maintain full ownership over all data collected.

To ensure confidentiality and security, we implement various measures, including:

• 256-bit SSL encryption by Cloudflare
• Regular software updates for critical components

We store your personal information securely using firewalls, passwords, and other protective mechanisms to prevent unauthorized access. Your sensitive financial transaction information is encrypted when transmitted.

You have the right to review your account details and make necessary amendments (except for verification records). Any additional data collection will be clearly indicated during registration or in promotional offers.

We may contact you by email, text message (SMS), phone call, or mail about our services. You can opt-out of receiving non-transactional messages at any time.

Your personal and transaction information is shared with relevant authorities as per UKGC regulations for:

• Responsible gambling practices
• Financial reporting purposes

Additionally, we reserve the right to disclose user data in response to court orders or other legal processes. Non-personally identifiable aggregated reports are shared with game providers and third-party vendors.

You can update your account information through our website portal or request corrections by contacting us via email. You may also cancel your subscription at any time (subject to outstanding balance or bets in play).

If you prefer not to receive certain promotional messages, follow the unsubscribe link provided with every communication.

We will publish revisions of this policy on our website if and when necessary. All changes are effective immediately upon posting without prior notice.

Any concerns or disputes regarding this privacy policy should be addressed via:

Live Chat:

Our customer support is available round the clock, and all questions will be resolved in accordance with our best practices.

This Privacy Policy becomes effective.

Please note that this document does not represent any form of contract or promise.